This is the second time I have complained about Eaglerider in this blog and I've not even started the hire with them.
So I ask them is there a power outlet on the bike. No. So I ask can they add a power outlet on the bike. No - and not only that they tell me I can try myself but if I damage the bike in any way then I will be responsible.
There is nothing quite like telling it straight I guess. But the attitude and tone of the email just makes me think; I'll have the bike for 7 days, take it back as expected, then blow them out as ever a company to do business with again.
Sorry, but there is choice out there and I'm one for getting good customer service. However their attitude is take it or leave it and do anything different and I will be responsible. What do they think - that they are doing me a favour hiring me a bike?
Bad karma Baby. Neva again with this shower.
Speak soon
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